The Wall Street Journal Wonders Why There Are Suddenly So Many Sleazy Fees

from the dumb-questions,-asked-unseriously dept

I cut my teeth as a telecom reporter, so I spent a lot of time writing about how broadband monopolies and cable TV giants rip off consumers with sleazy, misleading fees. I also spent a lot of that time writing about how lobbying and regulatory capture have ensured that big companies see no meaningful penalties should they falsely advertise one price, then sock you with a bunch of spurious surcharges.

The Biden administration, for its faults, at least tried to tackle some of this. The Biden FTC considered new and popular rules outlawing “junk fees”. The Biden FCC also implemented rules that didn’t ban sleazy fees (unfortunately), but forced broadband ISPs to clearly list them out at the point of sale (something recently dismantled by the Trump administration).

The Trump administration (and its courts) has taken an absolute hatchet to U.S. consumer protection on regulatory autonomy, ensuring that the problem of predatory fees is much worse across every sector you interface with. So it was funny to see Wall Street Journal reporters recently openly wondering why there are so many shitty fees all of a sudden (non-paywalled alternative):

“An extra 3% for paying with a credit card. A 5% involuntary contribution to a restaurant’s employee wellness fund. $25 a month in addition to rent for trash collection.  

Consumers already weary of rising inflation are now contending with a new crop of costs that are hidden in plain sight. New fees or surcharges are popping up everywhere as companies search for ways to recoup their own rising costs while blaming outside pressures.”

The WSJ reporters and editors decided to cover soaring sleazy fees, but at no point in the article do they mention (even in passing) that Trump has dismantled most of the (already fleeting) efforts to rein in such predation. Or that the Trump Supreme Court has issued numerous rulings effectively making it almost impossible for regulators to fine corporations or hold them accountable for bad behavior.

The article mentions that the Trump FTC did grudgingly implement the Biden-era plan to ban junk fees, but they don’t think it’s worth mentioning that the Trump administration refuses to enforce it:

“The Federal Trade Commission banned drip pricing in short-term lodging and live-event ticketing in 2025, citing research showing that consumers were manipulated by low initial prices even when the full cost was eventually disclosed.”

They also don’t think it’s worth mentioning that the worst offenders of this kind of stuff, like Ticketmaster, were recently let off the hook by the Trump FTC via a piddly settlement (that left states, which had partnered with the FTC legally, high and dry). They’ve chosen to cover consumer protection, but not really. Not with any sort of interest in full, contextual reality.

While this particular instance is the Wall Street Journal, you’ll notice this same habit across most of corporate media. They’re dedicated to an alternate reality where Trump isn’t historically corrupt, and the regulators you’ve historically trusted to be at least semi-present to police the worst offenses are still dutifully on the beat protecting the public interest.

It’s of course a reflection of ownership bias seeping into editorial (most media owners are affluent Conservatives or Libertarians who like tax cuts, rubber stamped merger approvals, and mindless deregulation). But it’s also a form of weird normalization bias, where the reporters assume that because regulators have always been there (with natural partisan ebb and flow) they’ll always be there.

But they’re not there anymore. The damage will likely be deadly and permanent, impacting far more than just shitty, sneaky fees. And the press is doing a terrible job informing the public of that fact.

This is particularly amusing because the Wall Street Journal’s own reporting recently highlighted how even the semi-consistent folks within MAGA who sometimes supported things like functional antitrust reform have been easily ousted by lobbyists, but the reporters exploring “why are we getting ripped off more than ever by predatory corporations” aren’t willing to make the obvious connection.

Filed Under: antitrust, consumer protection, corruption, fees, ftc, hidden fees, junk fees, regulations, surcharges, trump