AI-Powered Concierge Government

Concierge government: “The Trump administration has built a tool powered by artificial intelligence that its developers promise will serve as a ‘concierge’ to the federal government, as it attempts to modernize the relationship between citizens and the state. It will be housed at a website called America.gov, setting up a test for the Trump administration’s digital ambitions,” reports The Wall Street Journal. “Joe Gebbia, co-founder of Airbnb and head of the White House’s National Design Studio, said the online portal will function as a new digital front door to the federal government. He said the technology—in time—will serve as the final destination for all federal constituent services, setting a standard ‘you’d expect of a superpower.’ Renew a passport or start Medicare enrollment. Reserve a federal campsite or check on the status of federal student loans. Eventually, all of those tasks, and more, Gebbia said, can be started and completed, on America.gov.”

The administration is focusing on streamlining services so that simple things—changing your last name, or getting a passport for your child—can be done easily, through one single portal.

“For the first time you’ll be able to complete forms, applications, renewals all in one place,” reads the website’s copy. “America.gov will integrate across agencies so you can safely, securely, and quickly get it done and get back to what matters most.”

Today we’re launching https://t.co/QjOkuYqtoE, a single front door to the federal government.

Instead of opening a bunch of tabs across different agency sites and trying to figure out which information actually matters to you, you can ask America a question and get the relevant… pic.twitter.com/PAic2dSG0i

— Tyler Kim (@tylertaewook) September 29, 2026

“With this new AI interface to the entire federal government, if it works as promised, there won’t be a single American who can’t say their life wasn’t helped at least in part by AI, or that the benefits accrued solely to zillionaires,” wrote tech guy Balaji Srinivasan on X. “This in itself cannily mitigates anti-datacenter sentiment.”

“This kind of event is a perfect example of where tech and red cooperate best,” continued Srinivasan. “They both hate bureaucracy. Automating paperwork with code reduces the power of statists over both capitalists and nationalists. It’s also hard to undo by other admins: once you digitize a process, hard to turn it back to paper.”

The outstanding question is whether the portal will actually work as intended. I want to believe, but I have my doubts (and there are already some signs of innocuous silliness). I’m also curious about whether the administration of welfare services will be legitimately streamlined: If this can save poor people time and reduce the number of people required to administer social services, that could be a huge value-add.

Mysterious, bloody dispute on flight bound for Tel Aviv: “A clash in the cockpit of a commercial jet flying from Dubai to Tel Aviv on Wednesday caused the plane to plunge thousands of feet before passengers intervened to subdue the attacker, according to accounts from people on board,” reports The New York Times. “Officials of three Israeli government agencies said it appeared that the pilot and co-pilot had gotten into a fight and one of them sent a distress signal before the plane landed at a civil-military airport in Tabuk, in northwestern Saudi Arabia.” Videos that circulated on the internet showed crew members covered in blood, and both the pilot and the co-pilot were taken to the hospital in Saudi Arabia. Flightradar24 reported that the plane, which was carrying a little under 200 people, “had sent a general emergency signal, then a signal of unlawful interference, and then a general emergency signal again.” Some reports are emerging that passengers intervened to stop the fighting in the cockpit, but it’s not clear yet if those are accurate or what the fighting in the cockpit was about.

Scenes from New York: Yesterday, my friend Sarah Hepola’s book came out. The Only Thing There Is to Want: A Memoir of Three Loves is bright and funny, just like Sarah. Check it out!

It’s a good day to put out a book. pic.twitter.com/mGst35IO5q

— Sarah Hepola (@sarahhepola) September 29, 2026

QUICK HITS

• “OpenAI has unveiled an always-on artificial intelligent agent that’s designed to proactively tackle work on a user’s behalf, competing with firms like Meta Platforms Inc. in a growing field for AI-powered digital assistants,” reports Bloomberg. “The product, called Dots, is capable of using a computer and pulling information from various connected applications to conduct research, draft documents and develop software, OpenAI said on Tuesday. Users can direct and interact with the agent by messaging it through ChatGPT.” The company also released an update to its Sol model. Seems like there are an awful lot of product launches despite the, uh, slowdown. (“The day before the conference, OpenAI said it had scrapped plans to debut a GPT-6.1 version of its top-of-the-line Astra model, flagging heightened risks after a spate of recent rogue AI hacking incidents.” It’s not clear that Astra is especially different than the updated Sol model, but I guess no one external to the company can really know for sure.)
• “Immigration and Customs Enforcement is preparing for another hiring surge to support President Trump’s deportation campaign, with a goal of bringing on 5,000 new employees by the end of the year, according to four people familiar with the plans,” reports The New York Times. “The hiring would expand the agency’s work force by around 17 percent and draw on substantial new funding provided by Congress. The agency had already staffed up drastically since President Trump took office, growing by about 8,000, to reach 29,000 employees as of July, according to federal data.”
• “The orthodox elder millennial approach to parenting,” writes A.A. Kostas at Cracks in Postmodernity. “An overreliance on expert opinion which hobbles them from doing the very thing every single generation of human beings has done before them—raise children.”
• So rich and so unfulfilled:

I think we have a problem pic.twitter.com/kIAieyVjDG

— Derek Thompson (@DKThomp) September 29, 2026