Americans, Be Warned: Lessons From Reddit’s Chaotic UK Age Verification Rollout

Age verification has officially arrived in the UK thanks to the Online Safety Act (OSA), a UK law requiring online platforms to check that all UK-based users are at least eighteen years old before allowing them to access broad categories of “harmful” content that go far beyond graphic sexual content. EFF has extensively criticized the OSA for eroding privacy, chilling speech, and undermining the safety of the children it aims to protect. Now that it’s gone into effect, these countless problems have begun to reveal themselves, and the absurd, disastrous outcome illustrates why we must work to avoid this age-verified future at all costs.

Perhaps you’ve seen the memes as large platforms like Spotify and YouTube attempt to comply with the OSA, while smaller sites—like forums focused on parenting, green living, and gaming on Linux—either shut down or cease some operations rather than face massive fines for not following the law’s vague, expensive, and complicated rules and risk assessments. 

But even Reddit, a site that prizes anonymity and has regularly demonstrated its commitment to digital rights, was doomed to fail in its attempt to comply with the OSA. Though Reddit is not alone in bowing to the UK mandates, it provides a perfect case study and a particularly instructive glimpse of what the age-verified future would look like if we don’t take steps to stop it.

It’s Not Just Porn—LGBTQ+, Public Health, and Politics Forums All Behind Age Gates

On July 25, users in the UK were shocked and rightfully revolted to discover that their favorite Reddit communities were now locked behind age verification walls. Under the new policies, UK Redditors were asked to submit a photo of their government ID and/or a live selfie to Persona, the for-profit vendor that Reddit contracts with to provide age verification services. 

For many, this was the first time they realized what the OSA would actually mean in practice—and the outrage was immediate. As soon as the policy took effect, reports emerged from users that subreddits dedicated to LGBTQ+ identity and support, global journalism and conflict reporting, and even public health-related forums like r/periods, r/stopsmoking, and r/sexualassault were walled off to unverified users. A few more absurd examples of the communities that were blocked off, according to users, include: r/poker, r/vexillology (the study of flags), r/worldwar2, r/earwax, r/popping (the home of grossly satisfying pimple-popping content), and r/rickroll (yup). This is, again, exactly what digital rights advocates warned about. 

Every user in the country is now faced with a choice: submit their most sensitive data for privacy-invasive analysis, or stay off of Reddit entirely. Which would you choose? 

The OSA defines “harmful” in multiple ways that go far beyond pornography, so the obstacles the UK users are experiencing are exactly what the law intended. Like other online age restrictions, the OSA obstructs way more than kids’ access to clearly adult sites. When fines are at stake, platforms will always default to overcensoring. So every user in the country is now faced with a choice: submit their most sensitive data for privacy-invasive analysis, or stay off of Reddit entirely. Which would you choose? 

Again, the fact that the OSA has forced Reddit, the “heart of the internet,” to overcensor user-generated content is noteworthy. Reddit has historically succeeded where many others have failed in safeguarding digital rights—particularly the free speech and privacy of its users. It may not be perfect, but Reddit has worked harder than many large platforms to defend Section 230, a key law in the US protecting free speech online. It was one of the first platforms to endorse the Santa Clara Principles, and it was the only platform to receive every star in EFF’s 2019 “Who Has Your Back” (Censorship Edition) report due to its unique approach to moderation, its commitment to notice and appeals of moderation decisions, and its transparency regarding government takedown requests. Reddit’s users are particularly active in the digital rights world: in 2012, they helped EFF and other advocates defeat SOPA/PIPA, a dangerous censorship law. Redditors were key in forcing members of Congress to take a stand against the bill, and were the first to declare a “blackout day,” a historic moment of online advocacy in which over a hundred thousand websites went dark to protest the bill. And Reddit is the only major social media platform where EFF doesn’t regularly share our work—because its users generally do so on their own. 

If a platform with a history of fighting for digital rights is forced to overcensor, how will the rest of the internet look if age verification spreads? Reddit’s attempts to comply with the OSA show the urgency of fighting these mandates on every front. 

We cannot accept these widespread censorship regimes as our new norm. 

Rollout Chaos: The Tech Doesn’t Even Work! 

In the days after the OSA became effective, backlash to the new age verification measures spread across the internet like wildfire as UK users made their hatred of these new policies clear. VPN usage in the UK soared, over 500,000 people signed a petition to repeal the OSA, and some shrewd users even discovered that video game face filters and meme images could fool Persona’s verification software. But these loopholes aren’t likely to last long, as we can expect the age-checking technology to continuously adapt to new evasion tactics. As good as they may be, VPNs cannot save us from the harms of age verification. 

In effect, the OSA and other age verification mandates like it will increase the risk of harm, not reduce it. 

Even when the workarounds inevitably cease to function and the age-checking procedures calcify, age verification measures still will not achieve their singular goal of protecting kids from so-called “harmful” online content. Teenagers will, uh, find a way to access the content they want. Instead of going to a vetted site like Pornhub for explicit material, curious young people (and anyone else who does not or cannot submit to age checks) will be pushed to the sketchier corners of the internet—where there is less moderation, more safety risk, and no regulation to prevent things like CSAM or non-consensual sexual content. In effect, the OSA and other age verification mandates like it will increase the risk of harm, not reduce it. 

If that weren’t enough, the slew of practical issues that have accompanied Reddit’s rollout also reveals the inadequacy of age verification technology to meet our current moment. For example, users reported various bugs in the age-checking process, like being locked out or asked repeatedly for ID despite complying. UK-based subreddit moderators also reported facing difficulties either viewing NSFW post submissions or vetting users’ post history, even when the particular submission or subreddit in question was entirely SFW. 

Taking all of this together, it is excessively clear that age-gating the internet is not the solution to kids’ online safety. Whether due to issues with the discriminatory and error-prone technology, or simply because they lack either a government ID or personal device of their own, millions of UK internet users will be completely locked out of important social, political, and creative communities. If we allow age verification, we welcome new levels of censorship and surveillance with it—while further lining the pockets of big tech and the slew of for-profit age verification vendors that have popped up to fill this market void.

Americans, Take Heed: It Will Happen Here Too

The UK age verification rollout, chaotic as it is, is a proving ground for platforms that are looking ahead to implementing these measures on a global scale. In the US, there’s never been a better time to get educated and get loud about the dangers of this legislation. EFF has sounded this alarm before, but Reddit’s attempts to comply with the OSA show its urgency: age verification mandates are censorship regimes, and in the US, porn is just the tip of the iceberg. 

US legislators have been disarmingly explicit about their intentions to use restrictions on sexually explicit content as a Trojan horse that will eventually help them censor all sorts of other perfectly legal (and largely uncontroversial) content. We’ve already seen them move the goalposts from porn to transgender and other LGBTQ+ content. What’s next? Sexual education materials, reproductive rights information, DEI or “critical race theory” resources—the list goes on. Under KOSA, which last session passed the Senate with an enormous majority but did not make it to the House, we would likely see similar results here that we see in the UK under the OSA.

Nearly half of U.S. states have some sort of online age restrictions in place already, and the Supreme Court recently paved the way for even more age blocks on online sexual content. But Americans—including those under 18—still have a First Amendment right to view content that is not sexually explicit, and EFF will continue to push back against any legislation that expands the age mandates beyond porn, in statehouses, in courts, and in the streets. 

What can you do?

Call or email your representatives to oppose KOSA and any other federal age-checking mandate. Tell your state lawmakers, wherever you are, to oppose age verification laws. Make your voice heard online, and talk to your friends and family. Tell them about what’s happening to the internet in the UK, and make sure they understand what we all stand to lose—online privacy, security, anonymity, and expression—if the age-gated internet becomes a global reality. EFF is building a coalition to stop this enormous violation of digital rights. Join us today.