Digital Hopes, Real Power: The Rise of Network Shutdowns

This is the fourth installment of a blog series reflecting on the global digital legacy of the 2011 Arab uprisings. You can read the rest of the series here.

Iran’s internet has been intermittently disrupted for months. After years of bombardment, Gaza’s telecommunications infrastructure remains fragile. In India, recurring shutdowns and throttling have become a routine response to protests and unrest, cutting millions off from news, work, and basic services. Across dozens of other countries, governments increasingly treat connectivity itself as something that can be weaponized—cut, slowed, or selectively restored to shape what people can see, say, and share. In 2024 alone, authorities imposed 304 internet shutdowns across 54 countries—the highest number ever recorded.

In 2011, when protesters in Tunisia, Egypt, and beyond used social media to broadcast their uprisings to the world, many observers heralded a new era of networked freedom. Governments, however, responded quickly by developing and refining systems of control that have only grown more sophisticated over time. Today’s landscape of regulation, blackouts, and degraded networks reflects that trajectory, as early experiments in censorship and disruption have hardened into a durable system of control—what began as an emergency measure has become a normalized infrastructure of control.

A Brief History of Internet Shutdowns

Egypt’s 2011 internet shutdown wasn’t the first. Although the government’s heavy-handed response after just two days of protests caught the world’s attention, Guinea, Nepal, Myanmar, and a handful of other countries had previously enacted shutdowns. But Egypt marked a turning point. In the years that followed, shutdowns increased sharply worldwide, suggesting that governments had taken note—adopting network disruptions as a tactic for suppressing dissent and limiting the flow of information within and beyond their borders.

On January 28, 2011, at 12:34 a.m. local time, five of Egypt’s internet service providers (ISPs) shut down their networks. At least one provider—Noor, which also hosted the Egyptian stock exchange—remained online, leaving only about 7% of the country connected. 

In the aftermath of President Hosni Mubarak’s resignation, rights groups sought to understand how such a sweeping shutdown had been possible—and how future incidents might be prevented. There was no centralized “kill switch.” Instead, authorities leveraged the country’s highly consolidated telecommunications sector, which all operate by government license. With only a handful of ISPs, a small number of directives was enough to bring most of the network offline.

In the years following Egypt’s 2011 shutdown, telecommunications companies—many of which had been directly implicated in enabling state-ordered disruptions—began to organize around a shared set of human rights challenges. Beginning that same year, a group of operators and vendors quietly convened to examine how the UN Guiding Principles on Business and Human Rights applied to their sector, particularly in contexts where government demands could translate into sweeping restrictions on access. By 2013, this effort had formalized into the Telecommunications Industry Dialogue, bringing together major global firms to develop common principles on freedom of expression and privacy and, through a partnership with the Global Network Initiative, engage more directly with civil society. The initiative reflected a growing recognition that telecom companies—unlike platforms—operate at a critical chokepoint in the network. But it also underscored the limits of voluntary approaches: while the Dialogue helped establish shared norms, it did little to constrain the legal and political pressures that continue to drive shutdowns—or to prevent companies from complying with them.

From Emergency Measure to Legal Authority

If the early aughts were defined by improvised shutdowns, the years since have seen governments formalize their power to control networks. What was once exceptional is now often embedded in law.

In India, the 2017 Temporary Suspension of Telecom Services Rules—issued under the Telegraph Act—provided a clear legal pathway for cutting connectivity. The Telecommunications Act, 2023, further entrenched the government’s ability to enact shutdowns, granting the central and state governments, or “authorised officers” the power to suspend telecommunications services in the interest of public safety or sovereignty, or during emergencies. The government has used these measures repeatedly, particularly in Jammu and Kashmir. India’s Software Freedom Law Centre’s Shutdown Tracker shows India as instigating more than 900 shutdowns, 447 of which were in Jammu and Kashmir.

In Kazakhstan, shutdowns have also become common. Over the years, the government has passed legislation that allows state agencies to shut down the internet. The 2012 law on national security enabled the government to disrupt communications channels during anti-terrorist operations and to contain riots. In 2014 and 2016, laws were further amended to expand the number of actors able to shut down the internet without a court decision, and a government decree in 2018 enabled shutdowns in the event of a “social emergency.” 

Elsewhere, governments have built or expanded legal and technical frameworks that enable similar control over information flows. Ethiopia’s state-dominated telecom sector has facilitated sweeping shutdowns during periods of conflict, including the war in Tigray, where the internet was disconnected for more than two years. In Iran, authorities have developed regulatory and infrastructural capacity to isolate domestic networks from the global internet, allowing them to restrict external visibility while maintaining limited internal connectivity. This year alone, Iranians have spent one third of the year offline. And amidst the ongoing war, Iranian officials have made it clear that the internet is a privilege for those who toe the government’s official line.

Even where laws do not explicitly authorize shutdowns, broadly worded provisions around national security or public order are routinely used to justify them. The result is a growing legal architecture that treats network disruptions not as extraordinary measures, but as standard tools for managing populations.

When that authority is exercised over a population beyond a state’s own citizens, the consequences can be even more severe. Israel’s Ministry of Communications controls the flow of communications in and out of Palestine and has used that power to shut down internet access during periods of conflict. Over the past two and a half years, Gaza has experienced repeated outages, and experts now estimate that roughly 75% of its telecommunications infrastructure has been damaged—leaving essential services severely disrupted.

Elections and the Expansion of Control

Historically, most blackouts have occurred during moments of intense political tension. But authorities are increasingly using them as a tool to preempt dissent.

In 2024, as more than half the world’s population headed to the polls, shutdowns followed. That year alone, authorities imposed 304 internet shutdowns across 54 countries—the highest number ever recorded, surpassing the previous record set just a year earlier. The geographic spread also widened significantly, with shutdowns affecting more countries than ever before. The Comoros imposed a shutdown for the first time, while other countries, such as Mauritius, instituted broad bans on social media platforms during elections.

At least 24 countries holding elections in 2024 had a prior history of shutdowns, putting billions of people at risk of disruptions during critical democratic moments.

What stands out is not just the scale, but the normalization. Notably, the number of shutdowns in 2025 broke the record set the year prior. Whereas network disruptions were once a rare occurrence, they are now a routine measure, increasingly treated by authorities as a standard response to periods of heightened political sensitivity. 

Civil Society Fights Back

Governments use all sorts of justifications—national security, curbing the spread of disinformation, and even preventing students from cheating on exams—for internet shutdowns. But civil society is watching, and documenting, network disruptions and their impact on citizens.

In 2016, as shutdowns became an increasingly common tool of state control, Access Now launched the #KeepItOn campaign to coordinate global advocacy against network disruptions. The campaign includes a coalition composed of 345 advocacy groups (including EFF), research centers, detection networks, and others who work together to report on, and fight back against, internet shutdowns. Anyone can get involved by signing on to campaign action alerts, sharing their story, or reporting a shutdown in their jurisdiction.

Ending this harmful practice remains the goal. In 2016, the UN passed a landmark resolution supporting human rights online and condemning internet shutdowns, and UN agencies have continued to warn against the practice. But the fight to change government practices remains an uphill battle, leading civil society—and even companies—to get creative. 

During repeated shutdowns in Gaza, grassroots efforts mobilised to distribute eSIMs so Palestinians could stay connected. In 2024, EFF recognized Connecting Humanity, a Cairo-based non-profit providing eSIM access in Gaza, with its annual award for its vital work. Satellite internet such as Starlink has been supplied to people in Ukraine and Iran, though it, too, is not immune to state control. Alongside these efforts, civil society continues to share practical guidance on circumventing shutdowns and maintaining access to information.

EFF’s mission is to ensure that technology supports freedom, justice, and innovation for all people of the world—and we’ll continue to fight back against internet shutdowns wherever they occur.

This is the fourth installment of a blog series reflecting on the global digital legacy of the 2011 Arab uprisings. Read the rest of the series here.